The compensation you will receive as a study participant will depend on the general requirements of the study. Upon completion of the study, your stipend will be sent to you electronically via our pay portal. You will be able to choose from a variety of payment options, including direct deposit. A valid email address and phone number are required. Payments are processed through Hyperwallet. All personal financial information is kept secure, and we will not have access to it. For answers to questions regarding your Hyperwallet account, please reach out to them directly at 1-877-546-8220. You can update your contact information with us at any time by contacting our Call Center at 1-800-926-7262 or by clicking here.

The Consumer Opinion Center conducts consumer research of tobacco-related products as well as other consumer products. As a study participant, your role will be to assist in research by performing various tasks and answering a series of questions related to the product being tested.

You must be between the ages of 18 and 65 to participate in a study, and depending on the study criteria, a consumer of the products being evaluated. You also will be asked a series of medical and health-related questions to determine if you qualify for our studies. For more details on the qualification process, please call us at 1-800-9267-COC (1-800-926-7262).

You will be asked some basic demographic and product use questions. Please note that we respect the privacy of our study participants; all of the personal information collected is treated in the most highly confidential manner and is not made available to anyone outside those conducting research for the Consumer Opinion Center.

The Consumer Opinion Center conducts several different types of research, all with varying timeframes that range from one day to on-going basis. As a study participant, your time commitment will depend on what study you participate. View our available studies.

The Consumer Opinion Center provides a variety of appointment times to accommodate study participants. Once registered for a study, you will be able to choose the time that works best for you.

If you are unable to keep your appointment to take part in a study, we ask that you call one of our representatives at 1-800-9267-COC (1-800-926-7262) as early as possible, as we will need to find someone to replace you. In order for us to successfully conduct our research, and to be fair to our study participants, we ask that you let us know if you are unable to participate.

All COC participants can earn a $75 Referral Bonus by referring us to friends and family. Make sure they mention your name when they create their account. The person that makes the referral will receive a $75 Referral Bonus payment when someone they refer 1) participates in a study, 2) is an alternate on a study or 3) completes the pre-screening process for a panel study. Click here for additional details.

The compensation you will receive as a study participant will depend on the general requirements of the study. Upon completion of the study, your stipend will be sent to you electronically via our pay portal. You will be able to choose from a variety of payment options, including direct deposit. A valid email address and phone number are required. Payments are processed through Hyperwallet. All personal financial information is kept secure, and we will not have access to it. For answers to questions regarding your Hyperwallet account, please reach out to them directly at 1-877-546-8220. You can update your contact information with us at any time by contacting our Call Center at 1-800-926-7262 or by clicking here.

Study participants cannot volunteer for more than one study at a time. However, the Consumer Opinion Center conducts studies and evaluation sessions continuously, and study participants are encouraged to check with us to find out about more opportunities once they have completed a study. View our available studies.

Studies and evaluation sessions can be completed at home or at one of our two research facilities at 601 E. Jackson Street, Richmond, VA 23219. See Contact Us page.

The Consumer Opinion Center values its study participants and the information and feedback they provide. While participating on a study, the information you provide will be used in the improvement of current products and the development of new products.